Returns & Exchanges
At GFL, we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Log into your GFL account and select the items you wish to return from your order history to generate a return authorization.
Pack Your Items
Securely place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.
Ship It Back
Affix the prepaid shipping label provided in your portal to the outside of the package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned garments, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
